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Testimonials and Reviews -

Our verified 5 Star Reviews from Google:

Grid 7 Properties has been amazing!! I used them to manage my property for 10+ years and they handled everything for me. I recently decided to sell the property and Carriann listed and sold it within 2 weeks! Highly recommend their service.

Jeff - Property Owner

I highly recommend Grid 7 Properties. We have properties across McHenry County and have always self- managed our properties in the past. However, once we moved all of our properties over to Grid 7 Properties, it allowed us to focus on acquiring new properties and focus on our core business. They have an excellent team of professionals that find superb, qualified tenants, and manage all of our repairs, rents, and leases. They have been a pure pleasure to work with over the years. We truly feel Grid 7 Properties is an extension of our business and is always friendly to us as well as our tenants.

Cliff - Property Owner

It brings such comfort to know that Grid 7 Properties has our backs AND has the contacts & systems in place to manage our properties. Although I'm sure we're not the biggest clients, Carriann at Grid 7 Properties always make us feel like we are a priority & that feels awesome! They've taken the tasks of finding tenants, screening tenants, & managing expectations - happy tenants make happy landlords! They oversee tenant problems & issues, make us aware immediately, & have the vendors in place to handle problems when they arise. The portal puts every invoice & lease at our fingertips. I cannot recommend Grid 7 Properties enough. Having Grid 7 Properties manage our properties is not an expense; it's an invaluable investment!

Brian - Property Owner

Being a first-time property manager, my wife and I selected Grid 7 Properties after carefully interviewing various property management companies while we moved across the country. From the first conversation, I instantly became comfortable and knew this was a company I wanted to work with. To say the process of them managing my house was painless would be an understatement. From working through our management agreement, to listing the property, to the tenant/owner relationship, Grid 7 Properties was amazing. If an issue was raised, they QUICKLY addressed and resolved. Carriann is nothing short of a delight to work with. She is able to balance a candid approach while still building the trusted relationship with a Property Owner that is so badly needed when living across the country from your property. I cannot recommend working with Carriann and Grid 7 Property enough. In the two years they managed my property, EVERYTHING was flawless.

Reed - Property Owner

Excellent experience with Grid 7 Properties and their staff…LOVED how it met every one of my needs. Ability to interact with staff was seamless and the technology they've implemented for repairs/issues/rent payments makes those processes less arduous! Highly recommended!

Matthew - Resident

My wife and I switched our property management to Grid 7 Properties, and I cannot begin to explain the improvement of service that we have seen. Their professional approach, attention to detail, and customer service exceed any expectation that we had prior to entering into business with them. If you have a property that needs management, I would highly recommend that you give them a call. It was the best thing we have done for our business in a long time.

Ryan - Property Owner

Hiring Grid 7 Properties to manage our rental property was the best decision we ever made. Before working with them property management was a huge burden on us. Once they took over I just sat back answered an occasional e-mail about the property and collected my checks. Before we found Grid 7 Properties we were thinking about selling our property now we are looking to buy more.

Anthony - Property Owner

Excellent service...highly recommend for managing your rental properties. Grid 7 Properties handles all aspects of property management and handles them all to the best they can. They are also very efficient with implementation of modern tools for, tenant screening, communication, billing, maintenance, and document delivery. Grid 7 Properties made repairs, performed maintenance, and had screened tenants moved in in a little over 30 days.

Charles - Property Owner

I love Grid 7 Properties! If you’re looking for an apartment that feels like home please check them out! Everyone there treated me like I was family! Any maintenance issues they made sure it was corrected quickly! Apartments are beautiful and very clean!

Matlyn - Resident

I reported that my sink wasn’t working. They had someone out to the house and repaired in a couple days! Wonderful response time and service. Thank you!

Christine - Resident

My Mom and Dad use Grid 7 Properties for their home. It recently just switched over to Grid 7 Properties and, I must admit, the change has been nothing short of spectacular! The work that Grid 7 Properties has been doing on the property has been fantastic! Not just that, but the customer service and care that has been demonstrated by the entire staff at Grid 7 Properties has been fantastic! My parents have never been happier with the follow-up (and follow through) that they have been receiving. They are going above and beyond, and it is really appreciated. Thanks Grid 7 Properties, we really do appreciate all the hard work that you and the Property Owner have done. We are all grateful for all that you do! :-)

Sven - Resident

I am so thankful we found Grid 7!! Our Grid 7 Properties manager Carriann had our home looking beautiful again in record time and found us a tenant. It has been smooth sailing with Grid 7 Properties -- they are a breath of fresh air! It's so nice to reach someone when we call, and how wonderful to have peace of mind knowing that repairs will be made in a timely manner and correctly. It's also wonderful to have the online portal they provide in order to keep us up to date on every aspect of repairs and finances. This company goes the extra mile to take care of clients. We are confident that we made the right decision to hire Grid 7 Properties. Thank you for taking such good care of our property and tenants!

Tess - Property Owner

I am a renter. I am a landlord. I own two properties in the area, and Grid 7 Properties manages them both for me. I have moved every few years all across the country, renting a home in each city while Grid 7 Properties manages the relationships and conditions for both places back home.

I have to say the win-win arrangement we have is above/beyond professional and unbelievably reassuring. Grid 7 Properties is a “service desk” for a landlord/owner. They consider the situation from both the owner’s and the renter’s point of view, respond appropriately, whether it be a repair, agreement to lease, or a tenant’s personal situation. Owners like myself want happy tenants. Happy tenants are low maintenance. :)

Grid 7 Properties helps by having an eye and experience in knowing what makes for a too-quick turnover, and knows what makes tenants comfortable and happy in the space where they are likely giving up half their income to live in. They keep an eye out for small repairs before they become big deals – they take on the responsibility of being the owner’s eyes and ears. I’m pretty “small time” and they can’t be making much on me, but their efforts for my tenants and for myself make me feel like I’m big-time. You can be confident that they are going to do their best for you, and remember that reasonable people can always work with reasonable people.

Kim - Property Owner

Grid 7 was the first time I have dealt working with a Property Management company for the purposes of renting. I really liked their website to manage payments for rent and the rental documents. We only had one instance where we needed to submit a work order for the in-unit Dryer. The process was easy and they worked with our schedule to have the problem fixed. When it came time to move out, the communication was great and the process was easy. They were always very open in answering questions. Especially Carriann, Brian and Joe. Thank you for a worry free two years on a great property!

Eric - Resident

Grid 7 Properties has a great team, very responsive and proactive to any issues that might arise with your property. Very fair fees and they do their due diligence in finding solid tenants. Highly recommended.

Adam - Property Owner

They were great at managing our rental property for two years. And then we had them sell it for us, and Carriann was fantastic to work with! We recommend for both property management and also as your selling agent!

Kelly - Property Owner

Carriann and her team of managers at Grid 7 Properties are extremely pleasant & professional at all levels of service. I was very impressed with how quickly they responded to each challenge that popped up. I would highly encourage anyone with real-estate needs to contact Grid 7 Properties, you will be very pleased!

Joseph - Resident

Super kind people, extremely timely responses and so great to work with, especially after the last place I was at. I love my apartment and love that I can trust them. Carriann and Joe are both so helpful, patient and overall just amazing.

Alyssa - Resident

Just sold our home through Grid 7 Properties! A big thank you to our team of professionals. From talking about selling to closing - Grid 7 Properties was with us in every step. Their integrity and passion is what kept us encouraged during this market. We highly recommend Grid 7 Properties.

Michael - Property Owner

Our experience working with Grid 7 Properties began with the decision to rent out our property. Responsible tenants occupied our home, and they deserve high praise for prompt follow-up with any requests we made to appropriately maintain the needs of the house. Once we decided to put our home on the market, we contacted Carriann. Her experience & direction resulted in an accepted offer within 3 days. The Grid 7 Properties team members are highly knowledgeable in their fields and a pleasure to work with. We highly recommend this company!

Donna - Property Owner

I cannot say enough good things about my experience with Grid 7 Properties and, in particular, Carriann. I take care of my elderly mother and had to find a new home to rent with very short notice, and the entire process -- from application to approval, to lease, to receiving the keys was very quick, and handled extremely professionally. Carriann has been very responsive to every email and request I had, and she made me feel like I was working with a friend instead of a stranger. I will recommend Grid 7 Properties to everyone I possibly can, and am looking forward to a long relationship with them.

Monica - Resident

Grid 7 Properties has been outstanding on every level! From the initial home tour and application process, to the return of our security deposit two years later, the service has been nothing less than amazing. If you want to deal with home owner drama, please go ahead and roll the dice with a private owner. If you want the security of knowing any repair or issue will be handled promptly and professionally, go with Grid 7 Properties. Do private owners have a portal that allows you to make payments, look at payment history, submit repair orders and basically give you 24 hr access to anything you could possibly need? Private owners lose checks (yes people actually still use those), take weeks to do repairs, and good luck on getting your deposit back! Save the monthly headache and go with Grid 7 Properties.

Eric - Resident

I rented my property with Grid 7 Properties for about 4 years before selling it. They really took good care of it. The Management Team was very helpful and always got good advice and help from them. I highly recommend this company.

Maulik - Property Owner

Couldn't be happier with my decisions to use Grid 7 Properties. They've sold multiple properties for us, each time selling quickly and at a great price. They really understand the local market and what price to sell at. They get the job done.

Sam - Property Owner

I was in a Grid 7 Properties' rental on a one year lease. I have zero complaints. They are easy to work with if you are on schedule with your end of tasks, prompt and professional. When I visited the apartment for the first time, I met with Joe Palazzolo who has apparently been with the company for several years and he was very personable. One year later he was the one there for my move out walk through and once again it was a friendly and pleasant face to see. They take action when issues arise and are efficient.

Fabiola - Resident

There are very few people that can do property management, let alone do it well. Grid 7 Properties is one of the few that you can rely on to get the job done from beginning to end with little issue. They have consistently tackled problems head on with our home and made sure that everyone involved knew what was going on and what the best way to solve the problem was. They are a great asset for the "normal person" who has never been on the landlord side of things before but wants to be financially responsible and still provide the tenants their legal rights.

Trisha - Resident

Grid 7 Properties is on point...they always come through timely and always do a great job. Thanx! :)

Angel - Resident

One of our rental units developed a leak in a bathroom supply pipe which destroyed the ceiling below. Grid 7 Properties took care of arranging the appointments necessary to stop the leak, fix the pipe, replace the drywall and paint. So many were involved, and it was all handled for me with one phone call. This is the most recent experience and all I've previously had have been handled the same way. HIGHLY RECOMMEND

Michael - Property Owner

Have to say Carriann at Grid Properties is amazing to work with! Her high level professionalism got our rental property on the market quickly, followed by an offer within two days, and ended with a successful closing in a month! Wouldn't want to do business with anyone else in the Chicago market! Thank you Carriann; truly appreciate your promptness, communication skills & honesty.

Megan - Property Owner

As a tenant, it was very easy to work with Carriann. She was responsive, respectful, and appreciated that we were good tenants. Sometimes it's a pain dealing with a 3rd party, and we have experience with bad management companies who did not care about the tenants or the property. In this case, we were happy to work with a management company and with Carriann who was extremely professional as well as personable.

Jeanine - Resident

Grid 7 Properties has managed my duplex in Elgin for a few years now. They have always been very prompt in addressing my concerns as an out of state owner. They are a full-service business, and they are even able to sell properties as well as perform all services required for property management.

Richard - Property Owner

Our experience with Grid 7 Properties has been flawless. Our realtor, Carriann, was informative, responsive, and extremely helpful during the purchase of our new home. I would highly recommend this company to anyone looking to purchase a home, or rent a property.

Kristi - Property Owner

Carriann has been amazing at Grid 7 Properties! Their team is very organized and always willing to help. I would highly recommend working with this group if you’re in need of a home. You will not be disappointed. Thanks again Grid 7 Properties!

Amanda - Resident

Grid 7 Properties got it done. I dealt with Carriann throughout the process. Carriann was very knowledgeable, responsive, and professional in all of our dealings. Carriann's ideas helped me prepare my home to sell more quickly and for more money than I expected. She also helped me deal with multiple offers, guiding me in my decisions and supported me all the way.

Tommy - Property Owner

My realtor, Carriann, was a delight to work with. Not only did she provide me, a first-time home buyer, with step by step direction but was available whenever I had questions. She understood my rush to purchase a home and did everything in her power to make it happen. If you are looking for a realtor who knows her stuff and really cares for her clients then check out Carriann at Grid 7 Properties!!!

Mike - Property Owner

My husband and I were searching for a house to rent for two months with no luck. We weren't using an agent until we were referred to Grid 7 Properties and we had such a good experience! They were so attentive and willing to work with our schedule. They sent us info on a house that met all our needs the minute it came on the market, and helped us to fill out the application and submit it quickly. We were moved in less than a week later. They helped every step of the way. Thanks!!

Gwen - Resident

When I was looking for an apartment I came across a unit managed by Grid 7 Properties. At every step of the way they were extremely professional. They make scheduling a viewing very easy. Answered every question very promptly and fully. When I had issues with my apartment they responded right away.

Nick - Resident

They were great at managing our rental property for two years. And then we had them sell it for us, and Carriann was fantastic to work with! We recommend for both property management and also as your selling agent!

Kelly - Property Owner

We used Grid 7 Properties to rent and then sell our property in Carpentersville. Everyone in the office was helpful and professional. We would highly recommend Grid 7 Properties!

Amy - Property Owner

Have been 100% satisfied working with Grid 7 Properties. They take all the pain out of leasing my townhouse. Will definitely continue to use.

Aaron - Property Owner

Grid 7 Properties has made the leasing process smooth and efficient. They were very prompt and courteous while dealing with the stressful process of moving. Great experience thus far!

Brooke - Resident

Extremely Professional. The dryer problem was identified and after looking at the different options the best with the least cost was suggested and implemented. Thanks again Grid 7 Properties. The decision to pick Grid 7 Properties was one of the best decisions for me.

Gaurav - Property Owner

Grid 7 Properties has been amazing! They have managed my property since May, while I have been out of state. Their management of issues and matters that would cost me time, energy, and lots of money have been settled with so little effort on my part! We are thrilled to have them manage our property!

Chris - Property Owner

This company is the best! Whenever you call they're right there. Absolutely love them – they are hard working and do an excellent job. I highly recommend this company to others.

Jeanette - Resident

I have never had any issues working with Grid 7 Properties as a property owner. They've always been very prompt, courteous, and effective when communicating.

David - Property Owner

The employees at Grid 7 Properties did an excellent job at getting my property rented. They had it rented within a week of listing it. Thank you!

Jeff - Property Owner

We called about a leak and they called someone and fixed it super quickly. They are very quick to fix problems. The home is very modern and lovely, the neighborhood is very safe, and rent is very affordable!

Greg - Resident

My husband and I sold our home in Hoffman Estates & purchased a new one in Elgin both using Carriann from Grid 7 Properties. I have nothing but wonderful things to say. During the sale of the home, any question I had she answered promptly and with the utmost patience as I got flustered quite a bit with the process. Carriann eased my worries and made the process much better. I highly recommend Grid 7 Properties and Carriann for selling and purchasing.

Amber - Property Owner

As a first-time home buyer I've heard stories of headaches, heartaches, sleepless nights and stress. I can honestly say with Carriann Overheidt as my realtor I did not have a single moment of that. Everything was planned out, explained and as smooth as could be. Closing was done in ONE hour! I couldn't have dreamed of such a seamless process. And now I am a proud homeowner and couldn't have done it without the amazing guidance, words of wisdom and all her hard work. All I can say is Thank You Carriann!

Jacqueline - Property Owner

Love working with them!! They make it so easy!

Doree - Property Owner

Great customer service, friendly staff!

Ernesto - Vendor

Wonderful service and attention to detail

Aron - Property Owner

I absolutely loved renting from this company. They addressed concerns quickly; they gave us our privacy, never entered the house without permission, and informed us if water bills had fallen arrears. Carriann worked with us to help us get aid to stay in our home during the pandemic, and recognizing the difficulty of moving during covid let us maintain a month-to-month lease. Towards the end when I was suffering from personal and health problems, she listened sympathetically and provided helpful advice on how to deal with the situation per the property. We were there for about four years; every concern was addressed quickly, and we were very sorry that life compelled us to leave.

Larry - Resident

I'm so happy I don't have to deal with tenants anymore. I only have a few properties but having Grid 7 manage them now frees up a lot of my time!

Eddy - Property Owner

Great Management Company. They truly care about the renters and the property owners!

Scott - Vendor

Thank you for your prompt responses and service for my tenant!

Lena - Property Owner

Great customer service! Very professional and reliable.

Manhsmita - Property Owner

Carriann is the best!

Letty - Resident

Joshua - Property Owner

Professionalism, Quality

Russ - Resident


Luis - Resident

Onur - Resident

Cesar - Resident

Carmen - Resident

Alina - Property Owner

Venkat - Property Owner

Jane - Property Owner


Chikodinaka - Resident

Professionalism, Responsiveness

Abdulhakeem - Resident

Ravon - Resident

Mehrdad - Resident

Carmen - Resident

Professionalism, Quality, Responsiveness

Stephanie - Resident

Sandy - Resident

Kenneth - Property Owner

Melissa - Resident

Glen - Resident

Suresh - Resident


Mohamad - Resident

2390 Esplanade Dr. Suite 201  |   Algonquin, IL 60102  |  |   800.581.2471
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