Owner FAQ's

Answers to your common questions

Do you send out monthly statements regarding my investment property? How do I receive communication?
Each month, we prepare an earnings and expense report for you, as well as updates on your property and tenant(s) if applicable, and populate it to your secure online Owner Portal. If there are immediate issues regarding your property, we’ll call you to discuss the best options for correcting the problems.

How does Grid 7 Properties handle evictions? What are the costs involved?
While owning rental property can be exciting, it’s inevitable that you’ll have the occasional non-paying tenant. There are several circumstances that occur before an eviction is served, including continued non-payment of rent, a failed repayment plan, and-ultimately-severed communication by the tenant. At this point, the non-paying tenant is detrimental to the profitability of the unit, and swift legal action becomes appropriate and necessary.

We work with two attorneys who are experienced in eviction proceedings. The overall cost varies depending on which county the property is located in, and how far the eviction process must be taken. Costs are handled on a case-by-case basis, and we keep you up-to-date on all developments during the process.

Do you provide lawn care and snow removal?
Yes. We typically promote the idea of tenant responsibility for lawn care and snow removal. In cases where this is not possible, or the property contains multiple units, we will coordinate these two tasks. 

Do you have your own maintenance crew, or do you contract the work out?
We have a core group of contractors that we work with on a regular basis. All of the contractors are fully insured and licensed as required by law.

What is the maximum repair amount Grid 7 will spend without contacting me?
If the repair exceeds $300, we will first contact you for a thorough discussion of the problem and what the repair will entail before proceeding.

How does Grid 7 Properties approach vacancy marketing?
It’s in our best interests to get your property rented out-because we don’t get paid unless the vacancy is filled. In addition to putting a sign in the yard of the property, Grid 7 will market the vacancy on the MLS, and more than 30 other Internet marketplace rental sites. We use all available methods to ensure quality tenants for your property.

Which locations in the Chicago suburbs does Grid 7 service?
With our two strategically placed office locations we are able to service a large suburban area. We are currently managing properties as far north as Woodstock, as far south as Lockport, and all suburban areas west of 294. We manage over 500 properties in many suburban areas, including the following cities: Algonquin, Arlington Heights, Barrington, Bartlett, Carpentersville, Cary, Crystal Lake, Dundee, Elgin, Fox River Grove, Gilberts, Hampshire, Hoffman Estates, Lake in the Hills, Schaumburg, Woodstock and more.  Please check our service area map to see if your property falls within our coverage or pick up the phone and give us a call!

Grid 7 Properties   |     109 W Main St     |     West Dundee, IL 60118     |     800.581.2471
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